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Support

Australia & New Zealand Technical Support

Customers of MSC.Software under a maintenance agreement are entitled to technical support. You can contact us by either web, email or telephone.

MSC Tech Support Usage Guide

 

Web Support

Users with access to the internet can visit our Support Web site and log a support call. They can also look at the progress of support calls as well as search our Support Knowledgebase.

http://support.mscsoftware.com/servicerequest

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Email Support

MSC.Software customers can send an email to an address below. Your email will be automatically logged into our support system and one of our support engineers will contact you as soon as possible to discuss your problem.

     

     Nastran

 

mscnastran.support@mscsoftware.com

     Patran

 

mscpatran.support@mscsoftware.com

     Adams

 

mscadams.support@mscsoftware.com

     Dytran

 

mscdytran.support@mscsoftware.com

     Easy5

 

easy5.support@mscsoftware.com

     Fatigue

 

mscfatigue.support@mscsoftware.com

     Marc

 

mscmarc.support@mscsoftware.com

     Mvision

 

mscmvision.support@mscsoftware.com

     Sofy

 

mscsofy.support@mscsoftware.com

     SuperForge

 

mscsuperforge.support@mscsoftware.com

     SuperForm

 

mscsuperform.support@mscsoftware.com

     SimDesigner

 

simdesigner.support@mscsoftware.com

     SimManager

 

simmanager.support@mscsoftware.com

     SimXpert

 

simxpert.support@mscsoftware.com

 

Telephone Support

In Australia, please call the following number for the cost of a local call.

1800 073 754

This phone number is manned 24 hours per day, 5 days per week.
 

Support outside Australia

If you live outside Australia you should contact the relevant office in your country. Click here to find your nearest support provider.

 

Resources
Standard Software Enhancement & Technical Support Usage Guide
Service Request (web)

Contact
Request more information
MSC.Software Local Offices