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      Updates & Downloads
      Conference Papers
      Example Exercises
      FTP Server
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Contact Technical Support

If you can't find answers to your technical questions via our Support Tools or the Product Community pages via the links below, submit your request using the web-based Service Request Application (My Requests).

You can also contact technical support via phone or email by clicking here.

 

Online Support Information

Support for Australia and New Zealand Customers
Details for MSC customers in Australia and New Zealand on how to obtain technical support.

Technical Support Usage Guide
View this document to set expectations regarding the technical assistance provided in return for Enhancement & Support (E&S) service fees, how to obtain and use E&S, and other useful information regarding MSC Technical Support.

Knowledge Base
Use our search engine to find solutions to your questions in our knowledge base.

VPD Community Forums
Participate in one of many peer-to-peer discussion forums and ask questions to other users around the world and receive potential solutions suggested, or receive official news and information from MSC.Software.

Product Updates and Downloads
Service packs, patches, utilities, and updates for products and online documentation

Conference Papers
Delve into papers that were presented at past MSC.Software conferences, and discover new and innovative ideas from our engineering colleagues.

Example Exercises
These example exercises provide a step-by-step tutorial approach to solving various types of engineering problems using Patran and MSC Nastran.

Anonymous FTP Server
Learn how to access MSC's FTP sites to download product patches, utilities, and updates for previous releases.

Product Communities

Product community pages include knowledge base, discussion forum, known issues, support contacts, product updates, hardware support, software integration, examples, and documentation information specific to your product.

MSC SimDesigner
MSC SimManager
MSC SimXpert
MSC SimOffice
MD Nastran
MD Adams
MSC Nastran
Patran
Adams
Marc
Dytran
Easy5
MSC FEA
MSC AFEA
Fatigue
Sofy
Mvision
MSC Manufacturing (SuperForge & SuperForm)

Support